Coronavirus/COVID-19 Information

Coronavirus/COVID-19 Information

Click here to download the latest poster...

To view the full range of HSE poster resources in multiple languages, please click here.

Covid Tracker App - The HSE has made a free smartphone app that helps improve contact tracing for COVID-19. If you use the app, you can help protect people you come into contact with and reduce the spread of coronavirus. The app protects your privacy and you keep control of your information. Click here to download the app.

COVID-19 Framework

Please click here to view the COVID-19 Framework master guide.

Remote Healthcare

Flu Vaccine 2020

Flu vaccine in 2020: As some people are more at risk of complications if they catch flu, the HSE is recommending that people get the vaccine to protect themselves, their families and those they care for. You can get the flu vaccine from your GP, local pharmacy or occupational health department if you work in healthcare. For more information, please visit:…/pub…/flu-vaccination/about-the-vaccine/

Resilience and Recovery 2020-2021: Plan for Living with COVID-19

Ireland is moving from a short-term emergency response approach to a medium-term approach to managing risk and repairing the damage that COVID-19 has inflicted on society.

A Framework for Restrictive Measures has been developed to help us to go about our daily lives as much as possible, while managing the behaviour of the virus.

To access this plan, please click here.

Spina Bifida Association: Spina Bifida and COVID-19: Questions and Answers by Topic

To read this resource from the Spina Bifida Association, please click here.


Please see the information below in relation to Coronavirus/COVID-19. Please note that we will continue to provide updates as the situation develops - thank you and stay safe! As always, for the most up to date information and advice on Coronavirus, please visit: and

Actions to be taken: COVID-19

For information on the COVID-19 Support Group, please click here.

For the Covid-19 Community Response Fora, please click here.

COVID-19 coronavirus general hygiene

Video: How to handwash? With soap and water

For more instructional resources, please visit:

COVID-19: General Advice

‘COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called Coronavirus.’ For the latest information on the Coronavirus, please visit any of the following sources:

If you are on Twitter, frequent updates can also be viewed at the following accounts:

• @HSELive

• @hpscireland

• @roinnslainte

• @CMOireland

Everyone has the power to Stop #COVID-19 by restricting their movements. For updated factual information on COVID-19 (coronavirus), and staying at home, visit

Symptoms - If you are experiencing symptoms, you should self-isolate, regardless of travel or contact history, and phone your GP. Click here to download the Symptoms guide. For updated factual information on COVID-19 (coronavirus), symptoms and causes, self-isolation and protecting yourself and others, visit

HSE Coronavirus Self Checker - For an online symptom assessment, please click the link here and look for the yellow popup on the right hand side which says 'Coronavirus Self Checker'.

COVID-19 Information Booklet - Click here to download the COVID-19 Information Booklet. To download the easy-read version of the Information booklet, please click here.

Social Distancing - Click the image below for more information on social distancing.

Cloth face coverings, medical masks and disposable gloves - For information on when and how we should use face coverings, medical masks and disposable gloves, please click here.

To view the roadmap for reopening society and business, please click here.

How to visit a person’s house safely - As we move into phase two of reopening Ireland following lockdown measures to prevent the spread of coronavirus, you can find out how to visit a person's house safely by clicking here.

For a full list of HSE resource guides, please visit:

How does the coronavirus affect those living with spina bifida and/or hydrocephalus?

There is no definitive research which states that the Coronavirus affects those living with spina bifida and/or hydrocephalus any different than most. Serious complications associated with the Coronavirus can present individuals with breathing difficulties rather than any neurological concerns. Additionally, there is no evidence which suggests that it negatively affects those using a shunt. Given that those living with spina bifida may experience reduced lung capacity, common influenza may present more severe symptoms than in most individuals. However, it is unknown whether this is also true for the Coronavirus. Above all, we strongly recommend following all precautions set out by the Government whilst monitoring your own health closely.

For the latest information on at-risk groups, please visit: (Please note: members who experience high blood pressure or have had an organ transplant are now considered at-risk).

COVID-19 Guidance for People Living with Hydrocephalus

You can register for webinars and find out more information on COVID-19 and hydrocephalus by visiting:

People at higher risk from coronavirus

Coronavirus (COVID-19) can make anyone seriously ill. But for some people, the risk is higher. There are 2 levels of higher risk - very high risk (also called extremely vulnerable) and high risk.

There is different advice to protect people in each group. Please click here for more information.

Cathal Morgan, HSE Head of Disability Operations - A message for people living with disabilities and their families

For more information from the HSE on supporting someone living with special needs during the coronavirus pandemic, please click here.

Advice for Family Carers

Click here to download the Emergency Care Plan from Family Carer Ireland. This booklet is for family carers to think about who could offer support, and what that person would need to know, in the event the primary family carer is unable to provide care due to an emergency.

A message from Care Alliance Ireland - 'In light of the curtailment of many face-to-face Family Carer support services, and following extensive feedback, our organisation has set up an online Family Carer Support Group. As of this morning, the group is now up and running.' You can join the group by visiting:

HSE: Giving or Receiving Support - For advice from the HSE on giving or receiving support, please click here.

A Guide to COVID-19 Social Welfare Supports for Family Carers - To download the Social Welfare Supports for Family Carers Guide, please click the image below.

COVID-19 Self-Care Plan - To download COVID-19 Self-Care Plan, please click here.

Coronavirus (Covid-19) Frequently Asked Questions for people with disabilities and family carers

To access the FAQ, please click here.

Family Carers Ireland - offering family carers free counselling sessions

Family carers sometimes have difficulty coping with their emotional well-being and their mental health and are more likely to struggle with stress, anxiety and depression than the general population. As a carer, there are times when you may find yourself struggling with your mental health and emotional well-being due to a combination of the demands of your caring role, and the additional challenges you might be facing as a result of the COVID-19 pandemic.

Family Carers Ireland offer help to family carers, as they believe no one should have to care alone. They have developed a free, short-term online and phone counselling service for family carers and will connect carers with a qualified counsellor from a panel of approved professionals. The service can be accessed by clicking here or through the National Freephone Careline on 1800 24 07 24.

COVID-19 Resources for Children

Getting ready to go to the test centre - explainer guide for children. For child-friendly resources for explaining the COVID-19 test centres, please click on the image below or alternatively, click here.

For a full list of HSE resource guides, please visit:

A free information book explaining the coronavirus to children, illustrated by Gruffalo illustrator Axel Scheffler

Axel Scheffler has illustrated a digital book for primary school age children, free for anyone to read on screen or print out, about the coronavirus and the measures taken to control it. Published by Nosy Crow, and written by staff within the company, the book has had expert input: Professor Graham Medley of the London School of Hygiene & Tropical Medicine acted as a consultant, and the company also had advice from two head teachers and a child psychologist.

For more information on the book, please click here. To download a pdf version of the book, please click the image below.

National Advocacy Service for People with Disabilities

The National Advocacy Service for People with Disabilities has taken steps to respond to the current crisis. The National Advocacy Service will continue to provide contact via their national phone line on 0761 07 3000 from Monday to Friday 10am to 4pm. E-mail will continue to be operational.

The National Advocacy Service for People with Disabilities provides advocacy support to adults with disabilities over the age of 18 across Ireland - working on a range of issues such as housing, accommodation, health, justice, personal finances, family and relationships.

The National Advocacy Service is funded and supported by the Citizens Information Board.

Please click the poster below for more information.

Mental Health

For information on our COVID-19 Support Group and minding your mental health during the Coronavirus/COVID-19 pandemic, please click here.

HSE: Infectious disease outbreaks like #COVID-19 can be worrying. This can affect your mental health. But there are many things you can do to mind your mental health during times like this.

For updated factual information on COVID-19 (coronavirus), and minding your mental health, visit:

Protection Against Fraud

Unfortunately, there are a number of people and groups who will use the COVID-19 outbreak as an opportunity to take advantage of people and commit fraud. Here is some advice from the HSE on how to protect yourself: Click here to download

How to clean your mobility equipment during Coronavirus/COVID-19

Click here to download your guide...

Wheelchair and Assistive Technology Users: Precautions for COVID-19

If you push a manual wheelchair or use other types of assistive technology (AT), there are unique precautions you should take related to hand washing. COVID-19 can survive on the surfaces of your wheelchair or AT which you come in frequent contact with, such as the handrims. Any virus that might be on your hands is transferred to your handrims as you push your wheelchair.

Click here to download your guide.

Banking & Payments Federation Ireland

Banks are acting to facilitate access to their money for customers unable to manage their own banking due to isolation requirements / illness. To respond to the government’s recommendation that persons over 70 years and those who are more susceptible to contracting Covid19 stay at home, BPFI banking members have moved quickly to put in place specific supporting actions.

For more information on how banks are supporting vulnerable customers, please visit:

Adapted Retail Hours

List of adapted retail hours as of 23rd March 2020 (Source: National Carer's Week (


Lidl: 9am-11am every day. Prioritised queueing and help for older customers.

Aldi: 9am-11am every day. Prioritised queueing and help for older customers.

Tesco: Up to 9am on Monday, Wednesday and Friday. Dedicated access to all Tesco stores. Check local opening hours for start times.

Dunnes Stores: 11am-1pm daily. Designated checkouts and dedicated staff.

Marks & Spencer’s: First hour of trading (see your local store for exact details) on Mondays and Thursdays. Priority service.


Bank of Ireland: 10-11am Monday to Friday. Priority service. Family carers and 65+ can also call 1800 946 146 (9.30am-4.30pm, Monday – Friday). Note: BOI are closing a number of branches. See for full details.

AIB: From opening – 11am Monday – Friday. Priority service. Permanent TSB: 10.30am- 12 midday, Monday – Friday. Priority service.

Welfare payments: All welfare payments will now be paid in fortnightly instalments to lessen queues in the post office. Payments will be held for 90 days if not collected.

Links: Community Response Forums and Other Community Initiatives

Community Support Forums – Nationwide Helplines:

Dublin Area:

Dun Laoghaire – South Dublin

Dublin Fingal

Dublin City

























PPN Information

For the Covid-19 Community Response Fora, please click here.